I am a new costumer to O2 internet connection for my house. The internet connection was activated to morning. But i Have not received my DSL router from O2 yet. Is anyone facing the same issue? Whom should i contact?
Have not received DSL router yet
Moin Moin,
currently there are delays. The routers come a few days after the activation of the landline.
if you have ordered a router.
Be patient please.
We haven't received any tracking details about the router.
Hi there ,
My new O2 DSL Connection technician appointment is on 22.04. Today is 19.04 and I have not received any email regarding the DSL router delivery . I am wondering will I get a or DSL router or not with my new connection , I have opted for O2 DSL router? please confirm?
Hi
welcome to our community!
I don't have any data about your contract, so I can't look at the details.
Please send your order number and your 4-digit personal customer code to
Best regards
Larissa
Please see the message in O2 Support for details.
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