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Hacked Router

  • July 31, 2023
  • 7 Antworten
  • 119 Aufrufe
T
Besucher:in

Hello so I was finding my wlan super slow then I logged into the router and saw over 40 connections :( . I guess it got hacked somehow. I tried changing the passwords but its obvious someone else took control of it. So now its unplugged and I am asking how to I reset this thing so its impenetrable. I am an apple user so I still feel quite safe but I need to make sure the wlan is for my house only. My son uses playstation and I am not sure what might have happened. I am guessing the answer is hardwire it to my computer and choose insanely hard passwords then set it back into the wild? Thanks for any help!

 

Edit o2_Sven 31.07.2023/08:32: Moved thread from the Wohnzimmer to English o2 Community: Broadband & Landline

Lösung von schluej

Near the Power switch is a reset bottom. Press the bottom longer than 45 sec.

Than you have a factory defaul reset. 

Don’t forget if you have a iPhone and is MAC Adress privacy is on. Than your iPhone will generate a lot of MAC Adresse!

7 Antworten

o2_Sven
  • o2_SvenModerator
  • Moderator
  • July 31, 2023

Hello @TerryCruise ,

welcome to the o2 Community 💙.

That’s of course an uncomfortable situation. What modell of router are you using? I’d generally advise a factory reset and then setting the unit up with new passwords.

 

Kind regards, Sven

Der Wochenrückblick - https://g.o2.de/wcr
T
Besucher:in
  • TerryCruise
  • Autor
  • Besucher:in
  • July 31, 2023

Thanks Sven! Its a 7441. Well I tried to do exactly that but when I tried logging in it said someone else was in there. So i keep it offline. Can I set this up hardwired to my laptop or keep it off the network so I can change passwords? Sorry if this is a dumb question.

Thanks!

 

Chris

o2_Sven
  • o2_SvenModerator
  • Moderator
  • July 31, 2023

Hello @TerryCruise ,

once you’ve accessed the router’s GUI you can deactivate the WLAN, alternatively you can also use the button that is on the router itself, by pressing it for a short time you will deactivate all WiFi connections.

 

Kind regards, Sven

Der Wochenrückblick - https://g.o2.de/wcr
Klaus_VoIP
Legende

Are you sure? 7441 or 6441?

Meine persönlichen Meinungsäußerungen als Kunde sind NICHT gesponsert und stellen nur meine unverblümte Meinung dar! Dafür erfolgen alle Inhalte pro bono publico. ;-)
T
Besucher:in
  • TerryCruise
  • Autor
  • Besucher:in
  • July 31, 2023

Ah its a 6441. I hardwired it to the laptop and it seems to work now :D

schluej
Legende
  • schluej
  • Lösung
  • July 31, 2023

Near the Power switch is a reset bottom. Press the bottom longer than 45 sec.

Than you have a factory defaul reset. 

Don’t forget if you have a iPhone and is MAC Adress privacy is on. Than your iPhone will generate a lot of MAC Adresse!

Live long and prosper 🖖
    o2_Flo
    • o2_FloTeam
    • Team
    • August 2, 2023

    Hey @TerryCruise,

    Glad you could get so many tips here. Can we help you even further :)?

    Greetings,

    Flo

    Lerne die Moderatoren kennen & stell dich selbst vor :) https://g.o2.de/o2_Flo
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