Moin Moin,

please write in german or English.

There is no option for a fast activation. Normal you get a information for the switching day of the line.

Is it a DSL or a Kabel connection?

What kind of modem/router are u using? Do you get the.Modem/router directly from O2?

Hello, yes there is an option for exprés activation (is an option you can use to prevent the technician from coming to your home  ) . Is an Adsl line and the router is a homebox 3. Today i received the router and then i could activate the express with de ID line trough the web. But i dont know how many time it can last. 

I should add that I am new in Germany and it is not a change of line but a new registration. 

This is what i mean 

Aha interesting. That’s new for me. Than call the hotline.

And you get the Web site from Telekom with the line ID?

O2 Service in English 

Our English-speaking postpaid and landline support for you. We are happy to assist you.

089 66 66 30 08 1

Mon. - Fri. 8 am - 8 pm, Sat. 10 am - 6 pm, on workdays

@schluej @Derain6 After enter the line id it should take approximately 3 business days.

@Derain6 
Have a visit https://anschlussinfo.de with a smartphone or PC over the connected Homebox (DSL sync must stable)?

Yes. I did all of this. im only waiting to get the internet connection 

@Derain6 If you have luck this week on Friday. Please let us updated.

Okey! Danke for helping me!!

Hello and welcome to the Community @Derain6.

I just wanted to ask whether your connection is now working without problems.

Or do you need further support from us?

Kind regards

Steffen