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dsl router

Hi there , 

 

My new O2 DSL Connection technician appointment is on 22.04. Today is 19.04 and I have not received any email regarding the DSL router delivery . I am wondering will I get a  or DSL router or not with my new connection , I have opted for O2 DSL router? please confirm?

3 Antworten

o2_Manga

Hi @BeKind002,

 

as far as I can see you did not order a device while signing the contract. If you are in need of a router we have to wait until the contract is activated. Then we can ship it immediately.


Greetings

Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.
B
Rang

Hi @BeKind002,

 

as far as I can see you did not order a device while signing the contract. If you are in need of a router we have to wait until the contract is activated. Then we can ship it immediately.


Greetings

Hi There, I appreciate your support.  Yesterday I had called the o2 hotline and he told me that he would place the order as I need one. Can I get a confirmation on order and delivery tracking number?

o2_Juliane
Benutzerebene 7

Hi @BeKind002,

 

I can understand, that you want to clear your topic as soon as possible.
Double postings can lead to a delay in precessing.
As I can see, @o2_Larissa already send you an answer in this post https://hilfe.o2online.de/english-o2-community-broadband-dsl-70/have-not-received-dsl-router-yet-515737#post2080371

Let’s cover your topic in there. :)

Kind regards
Juliane

Hier bleibt ihr informiert -> https://g.o2.de/News

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