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Does anyone have O2 customer service telephone number?

 

Thanks 

Edit o2_Kathi 29.12.24 Title adapted for a better overview

@Davide1234 

 

O2 Service in English

Our English-speaking postpaid and landline support for you. We are happy to assist you.

089 66 66 30 08 1

Mon. - Fri. 8 am - 8 pm, Sat. 10 am - 6 pm, on workdays

 

or

O2 Kunden-Hotline

Ganz gleich, welches Thema – ob Vertragsfragen, Rechnung oder Technik: wir sind für dich da.

089 78 79 79 40 0

Mo. - Fr. 7 - 20 Uhr, Sa. 10 - 18 Uhr, werktags


Thanks a lot!

 

Is this free of charge?


no


There is a way to Contact O2 free of charge?


Chat, contact form, forum (requires more time),

But it also depends on the type of support required and the type of contract. Telephony is included in most contracts. Therefore, o2 does not have toll-free numbers for consumers.


I only have a mobile phone, with O2 contract.

 

Do I still pay for it?


If you have a contract with a flatrate to landline numbers it is included.


Hey ​@Davide1234,

Welcome to our o2 Community. 😊

It's great that poales has already been able to write the contact details. 

Here we have an article about our English hotline: Welcome to our english speaking O₂ Hotline | O₂ Community

All the different contact channels are listed here: https://www.o2online.de/kontakt/

Do you have any other questions or is everything else OK?⭐️

Kind regards, Lea


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