We have ordered dsl connection at the end of April.
Currently we have a o2 homespot (LTE/4g) that will last for 3 more days.
We have not yet heard from o2 regarding our router or technician and the o2 shop just said that they don’t have available appointment at the moment.
However, this is getting quite stressful.
If they do not have appointments why do they insist it takes 2-3 weeks since our order for the new connection to be installed? And will they charge us this month as well?
delivery of router and technician appointment
- Moderator
- 13177 Antworten
-
31 May 2024
Hey
Nice of you to get in touch with us. 💙
Where did you order the DSL contract? Did you receive an order confirmation and an activation date?
Greetings,
Flo
Deine Antwort
Werde Teil der O₂ Community!
- Melde dich bei Mein O₂ an (oder registriere dich schnell)
- Wähle deinen Nutzernamen für die Community
- Erstelle dein Thema oder deinen Kommentar und lass dir schnell und unkompliziert helfen
Anmelden
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.