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Contract renewal 2023

  • June 12, 2023
  • 5 Antworten
  • 56 Aufrufe
K
Einsteiger:in

Hi,

I have O2 my Home M tariff for which the contract is expiring soon and I would like to renew the contract for another 24 months with O2 my Home S tariff. (A different tariff).

Last time I wanted to renew a contract I made a post here and got an offer via email. Is that still possible?

Thank you.

Lösung von o2_Jennifer

Hey @KazoInternetUser 😊,

I have sent you an offer by e-mail for your DSL contract.  

If you like the offer, you can accept it directly via the link on the landing page. If you do not accept the offer, it will be deleted after 8 days.
In accordance with the Transparency Ordinance, I would like to refer you to our product information sheets, which you can download at www.o2.de/produktinformationsblatt. There you will find all product details (without discounts).

greets Jennifer

    5 Antworten

    o2_Sven
    • o2_SvenModerator
    • Moderator
    • June 13, 2023

    Hello @KazoInternetUser ,

    that is still possible, is there anything else about your contract that we should pay attention to aside from your wish to change from your current my Home M to a new my Home S?

     

    Kind regards, Sven

    Der Wochenrückblick - https://g.o2.de/wcr
    K
    K
    Einsteiger:in

    No, there isn’t anything else, just the change from expiring my Home M to a new 24 month contract with my Home S.

    Thank you.

    o2_Jennifer
    o2_Jennifer
    • o2_JenniferTeam
    • Team
    • Lösung
    • June 21, 2023

    Hey @KazoInternetUser 😊,

    I have sent you an offer by e-mail for your DSL contract.  

    If you like the offer, you can accept it directly via the link on the landing page. If you do not accept the offer, it will be deleted after 8 days.
    In accordance with the Transparency Ordinance, I would like to refer you to our product information sheets, which you can download at www.o2.de/produktinformationsblatt. There you will find all product details (without discounts).

    greets Jennifer

    Dir hat eine Antwort weiter geholfen? Klasse, dann markiere bitte diese als "Lösung", damit kannst du weiteren Leuten helfen. :-)
    K
    o2_Maria
    • o2_MariaModeratorin
    • Moderatorin
    • June 23, 2023

    Hello @KazoInternetUser ,

    Have you looked at Jennifer's offer yet?
    How do you like it?

    Best regards,
    Maria

    Dir hat eine Antwort weitergeholfen? Prima, dann markiere diesen bitte als "Best answer", damit auch andere davon profitieren. ;-)
    o2_Maria
    • o2_MariaModeratorin
    • Moderatorin
    • June 26, 2023

    Hello @KazoInternetUser ,

    So far you have not contacted me again. Therefore, I assume that you have already extended your contract via another contact channel. 
    Feel free to contact us again here at any time if you have any questions. 

    Best regards,
    Maria

    Dir hat eine Antwort weitergeholfen? Prima, dann markiere diesen bitte als "Best answer", damit auch andere davon profitieren. ;-)
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