Hello
Since the beginning of this COVID-19 lockdown, I have been constant problems with my 02 internet connection.
Specifically - the internet works sporadically (goes off entirely 1 day/week) and also I cannot really connect with my work VPN during the day. The VPN will connect but then almost immediately get disconnected, requiring constant reconnections. This is true if/if not others in my family are using the internet at the same time.
Talking to my work IT, he says that a VPN requires not only a higher bandwith but also a constant connection to work and this is probably the result of a unstable connection here.
I dont believe this is a problem of the wifi connection only as when I connect my computer with a LAN cable the problem usually persists.
I have a Homebox and a DSL M Flex contract.
What could be causing this problem and how can I fix it? Will a better router fix the problem or do I also need a higher bandwith contract?
Please help as the internet is crucial these days.
Edit o2_Lars: Transfered to our english community
Lösung von o2_Tobias
Zur Antwort springen