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Hello,

I recently subscribed to O2 to get internet. I received an email to confirm my email address. Unfortunately the link provided doesn’t work. “Dieser Link ist ungültig. Bitte fordern Sie einen Neuen an.”

This prevent me from accessing my O2 account. How can i get a new one ?

Thanks

Hi @ToreSupra 

 

welcome to our community. :slight_smile:

Did you already succeed by confirming the emailadress or are you still in need of assistance?


Greetings


Hello @o2_Manga,

No i have not been successful so far.  I tried opening the link in another browser/computer but still doesn’t work. I still don’t have access to MyO2 account and the status of the purchase.

Best


Hi @ToreSupra

thanks for your reply and your efforts you did so far. 

In order to check everything in detail, you will find a private message at @o2_Support. Just have a look there and reply to my private message. 

Thanks a lot. 

 

Loving greetings,

Tobias


Hi @ToreSupra

until now, we did not receive a message from you under @o2_Support. Therefore, we closed it again. 

If you are still in need of help, just let us know. 

 

Loving greetings,

Tobias


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