I have applied for O2 home internet, until it activated they sent the free flex sim. Now i received the invoice for the month. I have charged 40 euros for the free flex sim, i thought it was free from the name. And in my account i can see that i have other two flex sim also added to my contract. What do i have to do now?
Lösung von o2_Sven
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Hello
welcome to the o2 Community 💙.
You should have received several documents concerning those contracts, including that they are only free of charge for a month, after that they become normal monthly contracts. So to avoid further costs you should cancel them as soon as possible if you do not have a use for any of them. You can enter a cancellation directly online here: https://info.o2online.de/kuendigung/ . If you need further help with this, please let us know.
Kind regards, Sven
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