Changing my contact phone number

I have run into a similar problem as others before me, and just like other I cant direct message the o2 support until they enable it for me. If I could get assistence, it would be greatly appreciated.

@o2_Support  please send help

Edit by o2_Andrea: Beiträge zusammengeführt

Hello @Rein_Kieb ,

while I have entered the contact number now, you should as soon as possible contact the hotline concerning your contract, as it currently is, no further progress will happen with it. You can contact the english hotline under the 089 66 66 300 81.

Kind regards, Sven

Dear @Rein_Kieb ,

yes the english hotline is still in service.

 You can usually (often) use the pre-login only once and then you can only register again when the contract has been activated. You should receive all necessary information from us via email.

Kind regards,

Andrea