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  • February 6, 2021
  • 1 Antwort
  • 22 Aufrufe
T
Besucher:in

I AM NEVER ABLE TO OPEN MY DSL BILLS EVEN IF I LOG INTO MY O2.

WHY?THX TIM

Lösung von o2_Lars

Hello @TPORPACZY,

if you are able to log in to our o2 online portal and can already access the Mein o2 area you should already be able to see the monthly billsm don’t you?

What happens if you try to open an invoice? Do you recieve an error message? Ifyes, what does it say? Have you also tried to use the Mein o2 App on your mobile phone and view the invoices there?

Regards,

Lars

    1 Antwort

    o2_Lars
    • o2_LarsModerator
    • Moderator
    • Lösung
    • February 17, 2021

    Hello @TPORPACZY,

    if you are able to log in to our o2 online portal and can already access the Mein o2 area you should already be able to see the monthly billsm don’t you?

    What happens if you try to open an invoice? Do you recieve an error message? Ifyes, what does it say? Have you also tried to use the Mein o2 App on your mobile phone and view the invoices there?

    Regards,

    Lars

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