Hello! since a couple of weeks my internet connection is so bad. I have always interuptions for some minutes every 10-15-20 minutes. I have O2 My Home M contract with 50Mbit download and 10Mbit upload but if I really measure i Get 1,5Mbit for downlodiang and 4Mbit for uploading. Ridiculous!
Impossible to work at home with that. I tried to call O2 without success. Can somebody give me some suggestions? In the meantime I cancelled the contract and work by my neighbour!
Lösung von o2_Manga
welcome to our community.
Please use our DSL Hilfe App to analyse your connectivity. If there is a disturbance you will get a temporary ticket ID and a phone number to call. My colleagues will take care of you.