1) what is the procedure to cancel the contract ?
2) I read it in community that I need to send cancellation letter to Telefonica Germany GmbH & Co., Hamburg. Is the cancellation letter has to be in any format or specific content ? Also, can I send it through fax(Fax: 01805 88 00 88) instead of post ?
3) I will de-registering my rental apartment next week only. So, do I need to send all the required documents together ?
4) Am I missing any other document to send for contract cancellation ?
5) Also, I see that I need to return the router to O2 hamburg office mentioned in above question no 2. Is it correct ?
6) what is the general timeline for cancellation of the o2 DSL contract once I submit these documents ?
7) how the O2 team will send confirmation that they have received my documents,router and cancelled my contract ?
😎 Can I close the account (direct debit of o2 monthly bill) after submitting the documents ?
Please advise as earlier as possible.
Thanks
Lösung von o2_Lars
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