Dear o2 team,
I have contract with o2 dsl (O2 DSL Classic S Flex) since April 2017. Sonce July 2020, it is very slow. I hardly open my e-mail account. We share wifi with my flatmate and she also has the same problem.
I would be very happy if you can inform me about the reason or fix the problem.
Many many thanks in advance.
All the best,
Lösung von o2_Lars
Zur Antwort springen
+5
What kind of router you use and what is the maximum speed at your adress? (Checked via Telekom and o2)
I have o2 HomeBox 6641 router. Max. download speed is 30 mbps and upload speed is 9.6 mbps.
+4
Wlan is shitty with that box, try to connect via lan Cable.
or call Tel:0800 52 51 37 8 Kostenfrei
Wlan is shitty with that box, try to connect via lan Cable.
or call Tel:0800 52 51 37 8 Kostenfrei
Thank you Denner!
Hello
If you are using wifi, there are lots of possibilities that influence the maximum speed that you can reach. If you are using several devices that connect via wifi the bandwith will be shared between all of them. If there are several wifi networks in the vicinity there will be addiotional devices that are using wifi frequencies which also has a negative impact on the maximum bandwith that you can reach via wifi.
If possible I recommend to use a LAN cable between the router and your computer or the device that you are using so this influences disappear.
Regards,
Lars
+4
Or buy a fritzbox 7590 and all wlan issues are gone.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
