Note: The contract holder change is available again and can be carried out by customers independently. Status: 12.04.2022.
How to let someone else take over your contract
If somebody takes over your contract, they also take over all services and obligations which are part of your contract.
To let someone take over your contract is useful when:
- the user of the contract has reached the age of 18
- if you are using the contract for business purposes, but your employer is paying for it
- your company name and commercial register entry changes
- if you are leaving Germany permanently and a friend or family member wants to use your contract.
How do I initiate the change of ownership of my mobile contract to another person?
You can initiate the change of ownership online by logging in to “Mein o2” and using the following link: Vertragsinhaberwechsel
After you have clicked the “weiter” button on the landing page for the change of ownership, you will be asked to enter the name and email address of the person who wants to take over your contract. This person will then receive an email containing a link via which he or she can confirm their intention to take over your contract. The link will be valid for 14 days.
Do I need to fill in a form?
No, there is no form to fill in if somebody else is taking over your contract as you can initiate the change of ownership directily online using this link: Vertragsinhaberwechsel.
Can I also let somebody else take over my o2 MyHandy contract?
No, this is not possible as o2 MyHandy contracts cannot be transferred to other persons. You can, however, change the bank account from which the monthly instalments are taken by having somebody else complete a direct debit mandate.
How do I know that the change of ownership of my contract has been completed?
We will send a text message to confirm that the process has been completed. The text message will be sent to the mobile number provided.
Are there any charges for the change of ownership?
You can find the respective price list, including all our service charges here: Price lists.
Are there any different requirements when a business customer takes over my contract?
Only the name and email address of a contact person are required in the first step. The new contracting party can send us details of their company in later steps.
Does the new contract owner also take over special conditions that applied to my contract?
No. Special conditions will not be automatically transferred. However, the new contract owner can send us a proof of eligibility for special conditions (e.g. for our young persons tariffs), in which case the special conditions will then be applied.
Can a minor take over my contract?
No. The new contract owner needs to be at least 18 years old.
When can I cancel my contract?
You can cancel your contract at the end of its minimum contract term. If you give notice of your intention to cancel before somebody else takes over your contract, your cancellation notice will no longer be valid and the new contract owner will need to cancel the contract themselves if they so wish.
Does a change of ownership automatically lead to an extension of my contract?
No. Your contract duration does not change.
Does the mobile number change when someone takes over my contract?
No. The new contract owner also takes over your mobile number.
Is my cancellation still valid when someone takes over my contract?
If someone else takes over your contract, your cancellation notice will no longer be valid. The new contract owner will need to cancel the contract themselves if they so wish.
Latest Update: 03/2022
So you're talking about changing the contract owner from the landline connection, right? Did the new contractual partner not receive the email about this or did he receive it, fill it out and receive no response? Nothing ended up in the spam folder?
