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Rejected for new phone contract (twice) !!!!


Afternoon!
I am done trying to buy a new phone via o2 now.
I actually did tried twice at the shop and then once via deinHandy but every time they rejected my request saying ("Due to your security reasons").

I googled around and found out that they check for "solvency" and all that which is fine by the way but still I am NOT SURE why they cancelled it.

I am a full time Student (it's been almost a year now) I work as HiWi too and I am very serious about both.

What more you need to see?

Best,
Mohan
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Lösung von bs0 14 August 2018, 17:40

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7 Antworten

Benutzerebene 7
Abzeichen +7
It would appear your creditworthiness isn't sufficient for o2 for you to be able to buy a phone on credit. There is nothing you can do about that.
I have had no business with O2 before, and what's creditworthiness supposed to mean?
Benutzerebene 7
Abzeichen +7
Creditworthiness is what you meant by "solvency". In German: Bonität.

I don't see the relevance of you not having had a contract with o2 before.
So, it's nothing bad that I could possibly have done, it's just not sufficient! right?
Benutzerebene 7
Abzeichen +7
Correct. Like other companies o2 runs a credit check on customers wishing to buy a phone because you pay in instalments. Every company will have their own criteria when it comes to the credit score.
Okay!
That makes me feel much better now.

Thanks 🙂
Benutzerebene 7
Abzeichen +7
Welcome. There is really no point worrying about it as it happens to a lot of people every day.

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