Hello,
I have an issue with the bill that was invoiced to me. I bought the package of the 60GB Sim card and the Wifi for 50 Euros per month (as mentioned by the seller in the store in Munich), however I have received an invoice for over 80 Euros. There is no way for me to go to a local store as there are no O2 stores in my city and I do not understand German so I cannot contact the Hotline either. Can you please either give me an email address that I can appeal to or please help me. I am a student and on budget, and as I have just moved to Germany this changes in the amount in the invoice is rather shocking to me.
Edit o2_Flo: New topic opened.
Lösung von o2_Andrea
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