Hello!
I accidentally hit the wrong button and cancelled my 25 euro prepaid plan. My account now says "wird abbestellt". I would like to know how to cancel this cancellation so I can easily renew my prepaid plan without too much delay.
Also, is it possible to pay by credit card on the O2 website?
Thank you!
A
Hi!
There are two ways to cancel (terminate) a package:
a) immediately (Sofort abbetellen)
b) at the end of the term (Zum Laufzeitende abbestellen)
I think you hit b) "wird abbestellt". Right?
No problem. You can re-book the package after expiration.
You can top up your credit with your credit card by using "Expressaufladung" : Express-Aufladung
A registration is necessary for using
There are two ways to cancel (terminate) a package:
a) immediately (Sofort abbetellen)
b) at the end of the term (Zum Laufzeitende abbestellen)
I think you hit b) "wird abbestellt". Right?
No problem. You can re-book the package after expiration.
You can top up your credit with your credit card by using "Expressaufladung" : Express-Aufladung
A registration is necessary for using
- 6277 Antworten
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15 August 2018
Hi @Alex LF,
welcome to our Community!
Could you re-book the package, like @TBCMagic explainend?
Kind regards, Jelena
welcome to our Community!
Could you re-book the package, like @TBCMagic explainend?
Kind regards, Jelena
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