I have signed a contract for DSL with O2 due to having moved from Berlin to Frankfurt on 1.4.2019. First of all the O2 Technician talked to me on the phone in a very unusual way - very rubbish. Then the O2 sent the first modem to my former address in Berlin. Then I spoke to at least 4 people from O2 in order to confirm the new address. Then another technician came and put the address in the system. And today your colleague told me that you sent the 2nd voucher to some other address and even seemed like she was proud of it.
slowly considering to terminate the contract and hope you won’t charge me the month of June as due to your mistakes I couldn’t use the internex
Lösung von o2_Lars
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