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contract termination

  • 15 February 2019
  • 8 Antworten
  • 475 Aufrufe
D
Rang
Dear Representatives,

I will be moving out of Germany end of March this year, thus I would like to terminate my postpaid O2 mobile phone contract. Please let me know what is the procedure for it.

thanks,
Deepika
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Lösung von o2_Micha 15 February 2019, 18:50

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8 Antworten

o2_Micha
Benutzerebene 7
Hi @deepika dogra ,

thank you for visit us in our community.

In order to cancel your contract, please use the following link:

https://static2.o9.de/blob/12985654/v=8/Binary/contract-cancellation-moving-abroad-download.pdf

This is the form which you have to fill out and send back to our customer care departement.

If there are any questions left, your alre welcome.

regards
Michael
#bleibgesund
K
Rang
Hi Michael!

I have a similar situation; I'm moving back home in about 2 months. We don't have a registration in my country like in Germany, and I still don't have a job or an appartment waiting for me. I'm gonna stay at a friend's place for the first couple of months.
Would it be acceptable/enough to break my contract for O2 if this friend writes a letter stating that I'm gonna stay at his place upon my arrival?

Thanks!
Valerie
D
Rang
Dear Representatives,

I will be moving out of Germany end of March this year, thus I would like to terminate my postpaid O2 mobile phone contract. Please let me know what is the procedure for it.

thanks,
DeepikaHi @deepika dogra ,

thank you for visit us in our community.

In order to cancel your contract, please use the following link:

https://static2.o9.de/blob/12985654/v=8/Binary/contract-cancellation-moving-abroad-download.pdf

This is the form which you have to fill out and send back to our customer care departement.

If there are any questions left, your alre welcome.

regards
MichaelHi @deepika dogra ,

thank you for visit us in our community.

In order to cancel your contract, please use the following link:

https://static2.o9.de/blob/12985654/v=8/Binary/contract-cancellation-moving-abroad-download.pdf

This is the form which you have to fill out and send back to our customer care departement.

If there are any questions left, your alre welcome.

regards
MichaelHi @deepika dogra ,

thank you for visit us in our community.

In order to cancel your contract, please use the following link:

https://static2.o9.de/blob/12985654/v=8/Binary/contract-cancellation-moving-abroad-download.pdf

This is the form which you have to fill out and send back to our customer care departement.

If there are any questions left, your alre welcome.

regards
MichaelHi @deepika dogra ,

thank you for visit us in our community.

In order to cancel your contract, please use the following link:

https://static2.o9.de/blob/12985654/v=8/Binary/contract-cancellation-moving-abroad-download.pdf

This is the form which you have to fill out and send back to our customer care departement.

If there are any questions left, your alre welcome.

regards
MichaelHi @deepika dogra ,

thank you for visit us in our community.

In order to cancel your contract, please use the following link:

https://static2.o9.de/blob/12985654/v=8/Binary/contract-cancellation-moving-abroad-download.pdf

This is the form which you have to fill out and send back to our customer care departement.

If there are any questions left, your alre welcome.

regards
MichaelHi @deepika dogra ,

thank you for visit us in our community.

In order to cancel your contract, please use the following link:

https://static2.o9.de/blob/12985654/v=8/Binary/contract-cancellation-moving-abroad-download.pdf

This is the form which you have to fill out and send back to our customer care departement.

If there are any questions left, your alre welcome.

regards
MichaelHi @deepika dogra ,

thank you for visit us in our community.

In order to cancel your contract, please use the following link:

https://static2.o9.de/blob/12985654/v=8/Binary/contract-cancellation-moving-abroad-download.pdf

This is the form which you have to fill out and send back to our customer care departement.

If there are any questions left, your alre welcome.

regards
Michael

Thanks Michael for your reply and sharing the form. I would also like to discuss the situation of my O2 contract with any of your customer care representatives. Could you please share contact of any of the English speaking representatives for the same?

thanks,
Deepika Dogra
o2_Micha
Benutzerebene 7
Hello @deepika dogra ,

thank you for your answer.

If you have any requests regarding you contract, feel welcome to put it forward in this thread.

regards
Michael
#bleibgesund
D
Rang
Thanks Michael for your reply and sharing the form. I would like to discuss the situation of my O2 contract with any of your customer care representatives. Could you please share any of the English speaking representatives for the same?

thanks,
Deepika Dogra
o2_Micha
Benutzerebene 7
Hi @deepika dogra ,

thank you for your answer. If you have any questions regarding your contract you can put it forward here in this thread, or open a new one.

yours
Michael
#bleibgesund
D
Rang
Hi Michael,

I have sent the cancellation form and copy of my new job contract to the address mentioned in the form on 20 February, 2019. Could you please let me know if my documents have been received?

thanks so much!
Deepika
o2_Micha
Benutzerebene 7
Hi @deepika dogra ,

the documents have arrived. The cancelation departement is working on it.

regards Michael
#bleibgesund

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