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Port Request from O2 to WinSim


War das hilfreich für dich?
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32 Antworten

o2_Andrea
  • Team
  • 26467 Antworten
  • 4. März 2023

Dear @Nans ,

as a prepaid customer you can go to the My o2 app → Menue → Rufnummermitnahme → at the bottom: Rufnummer jetzt freigeben

Kind regards,

Andrea


  • Neuling
  • 3 Antworten
  • 4. März 2023

Thank you :)


o2_Maria
  • Moderatorin
  • 21659 Antworten
  • 5. März 2023

Hello @Nans ,

you're welcome.
Did it work out the way my colleague described it? Or do you still need support?

Best regards,
Maria


  • Neuling
  • 3 Antworten
  • 5. März 2023

Yes it did .Thanks :)

 


I want to request the initiation of porting my O2 prepaid number. I went to the O2 store in Bremen today and they said I need to request this online, and they can not process requests for number porting. Please let me know how to proceed 


Sächsin
Superstar
  • 25644 Antworten
  • 1. April 2023

 


o2_Sven
  • Moderator
  • 15517 Antworten
  • 3. April 2023

Hello @Vipul Sourabh ,

welcome to the o2 Community 💙.

On our end the number can only be released, so that a different provider can then port the number over. The porting is initiated by the new provider.

How you can release your number is shown in the Screenshot that Sächsin has provided. If you have any further questions, please let us know.

 

Kind regards, Sven


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