I want to change my tariff

Good morning ​@Sananee 🙂
Please don't be surprised, I have changed the title of your post and moved it to the correct section.
Nice of you to get in touch with us here. We can make you a contract extension offer from here.

Please check that the e-mail address you have registered with us is up to date.
Have you already chosen a suitable tariff for you or how much data volume do you need?
Best regards

Kathi

Hello ​@Sananee,
I have sent you a private message from o2_VVL as there is still something to clarify.
Best regards, Maren 🎄🌟🦌

I want to cancel all my tariff .I just wanna unlimited tariff.I have to pay  172.74 euro today but I can pay january15th.Please cancel all may tariffs .I cannot do thats why I have to pay so much money.It is horrible.

Hello ​@Sananee,
I have entered a payment deferral for you until 14.01.2025, so if you pay on 15.01.2024 it will still fit. I have now cancelled the 5 and 15 GB packs with effect from 14/01/2025. Should I cancel the Unlimited Pack as well?
If we don't write to each other now, I wish you a happy new year 2025. 
Kind regards, Maren 

I want to cancel all things apart from unlimited data today.Because tomorrow is last day I dont wanna pay much money anymore.Just wanna kewp unlimited data

Hello ​@Sananee,

all clear. The Unlimited Pack therefore remains in place.
If you no longer need this either, please let us know😊

Best regards
Daniela