is it possible exchange DSL for a cable contract ?

Due to my poor knowledge of the German language, I will write in English.

By mistake I register DSL (o2 my home L) instead of cable internet, is it possible to exchange DSL for a cable contract? btw DSL has not been activated yet, activation starts from 06.02

o2_Giulia, 27.01.2023, 11:09: moved from

to existing topic

DSL has many advantages over cable/DOCSIS connections. If DSL is available in the home, I would recommend using it. After ordering, it is not possible to change the connection technology of the current order. 

Hello @RabeBa,

I have just checked your order and it looks all right, it is a cable connection and not DSL.

Please let us know if you have any further questions.

Best regards,

Giulia

Thank you Giulia and everyone who helped me, it helped me a lot <3 

Hello @RabeBa,

you are welcome 😊

If you like, let us know if everything went well on February 6th with the activation of your new cable connection.

Best regards

Giulia

I will Giulia ofc 🥰

@RabeBa thanks for your respond. We keep the fingers crossed 😍

kindly regards’
Michael