wifi

Moin,

what kind of router?

If you are using a HomeBox what are doing the DSL LED and the Internet LED?

WLan and power cable ligts are on(not blinking, on all time), router is fritzbox

I am waiting your answer, thank you!! 

Ok. FRITZ!Box is ok now we need the product name this is a 4 digit number e.g. 7590.

If you have a 7xxx router than please send us the hardcopy of the following screens

Übersicht, dsl, spectrum and Statistik.

Name is fritzbox cable 6660

Than please this page.

The FRITZ!Box has worked before?

yes it has been working for months already, it has just started lagging 2 days ago. No videos, no website loading, just messages are possible on phone apps.

Edit: o2_Dana 05.06.2023/12:06 Uhr persönliche Daten aus Bild entfernt. 

Call the English hotline: Don’t say Wifi! There is a problem with you cable connections speed!

O2 Service in English 

Our English-speaking postpaid and landline support for you. We are happy to assist you.

089 66 66 30 08 1

Mon. - Fri. 8 am - 8 pm, Sat. 10 am - 6 pm, on workdays

When i call on enlgish hotline it keeps disconnecting me and doesnt connect me to customer support. Maybe you can check up my problem via my registration email - XXXXXXX





Edit:o2_Dana  persönliche Daten gelöscht 05.06.2023/12:16 Uhr 

hey can you help me