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Wrong internet package

  • September 12, 2018
  • 1 Antwort
  • 89 Aufrufe
J
Besucher:in
Hello ,

i have the following problem ... I changed my package 6 months ago and I was promised 3gb of lte internet .. and after I consumed that I could still browse just not with lte ... instead of that every time time I use 2gb of internet I have no speed at all and I get the sms saying that I have no more internet but when I log in into the “meinO2 app “ it says I still have one gb left ...

thanks for your time

Lösung von o2_Andrea

Dear Johnnyplat,

I see you already had contact to our hotline and a ticket for our technicians was opened.

kind regards,
Andea

    1 Antwort

    o2_Andrea
    • o2_AndreaTeam
    • Team
    • Lösung
    • September 13, 2018
    Dear Johnnyplat,

    I see you already had contact to our hotline and a ticket for our technicians was opened.

    kind regards,
    Andea
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