Hello all,
Right,long story short - a couple of weeks back I bought a prepaid o2 card to use with my laptop, which worked well(Data and Calls worked fine) for awhile. The past couple of days,however, it refuses to connect at all claiming APN problems on multiple devices (Internal Gobi 3000 modem, USB Modem and an Android cell) and can't make outgoing calls. So, any ideas what's wrong and how to fix it (preferably without going through o2's call support, because my German's not exactly stellar )
Seite 1 / 1
Maybe your data volume and everything is done and you just have to recharge the money on your sim card?
Did you check that?
Kind regards,
Jessica
Did you check that?
Kind regards,
Jessica
Thanks for the suggestion, Jessica, but I do have data volume still waitin' for me in that card (200-ish mb valid until the 20th and 1 gig 'till the 25th), so the issue must be somewhere else. Is it possible that my WWAN nuked my card or perhaps had it blacklisted due to frequent connects/disconnects?
With regards,
Alex
With regards,
Alex
Hello bk109,
it seems to be a registration error.
You should have get a letter with all your data and information, and that one didn't reach you. That's probably the reason why the data is deactivated at the moment.
Can you please send us a private message to our account@o2_Support , with your number, and your address. We check it then and unlock everything then!
Kind regards,
Jessica
it seems to be a registration error.
You should have get a letter with all your data and information, and that one didn't reach you. That's probably the reason why the data is deactivated at the moment.
Can you please send us a private message to our account
Kind regards,
Jessica
Deine Antwort
Werde Teil der O₂ Community!
- Melde dich bei Mein O₂ an (oder registriere dich schnell)
- Wähle deinen Nutzernamen für die Community
- Erstelle dein Thema oder deinen Kommentar und lass dir schnell und unkompliziert helfen
Anmelden
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.