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I have tried to order a telephone with sim card, but recieved a letter that says that the phone is not available at the moment at the conditions that were named at the website but in a couple of days i have still recieved a sim card via mail. As far as i understand I've got subscribed to the 24 months contract anyway 😞 but without a new phone it is not interesting for me!

So how can i either add a phone to my current contract at the prices that are stated on the website or Withdraw the contract?
Hi @Lexisbratt,



thanks for your patience. Sorry that you had to wait so long for a reply.



I just have sent a private message to you from o2_Support.



Please reply to this private message.



Thanks a lot.



Loving greetings,

Tobias
Hi @Lexisbratt,



could you already clarify everything concerning your phone?



If you still have any questions, please feel free to contact our English community.



Thanks a lot.



Loving greetings,

Tobias

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