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Third party lock


John82
Neuling
Can I please  get a third  party lock  on adult  content  please

Lösung von o2_Marc

Hi John82,

the third party lock for the adult content is now activated.

Regards,

Marc

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War das hilfreich für dich?

12 Antworten

o2_Marc
  • Team
  • 19198 Antworten
  • Lösung
  • 7. März 2016
Hi John82,

the third party lock for the adult content is now activated.

Regards,

Marc


John82
Neuling
  • Autor
  • Neuling
  • 12 Antworten
  • 7. März 2016
Thank you


ChristineBP
Neuling
  • Neuling
  • 2 Antworten
  • 13. März 2016
I would also like a block on all third party charges for my mobile contract please


o2_Jessica
  • Team
  • 14880 Antworten
  • 14. März 2016
Hello https:///people/ChristineBP,

I have now blocked all parts of third party tenderer.

You will also receive a summary via SMS.

Kind regards,

Jessica ☺️


John82
Neuling
  • Autor
  • Neuling
  • 12 Antworten
  • 25. April 2016
Can you remove my 9.99 data add on please


o2_Jessica
  • Team
  • 14880 Antworten
  • 26. April 2016
Hello John82,

what do you mean?

Kind regards,

Jessica


John82
Neuling
  • Autor
  • Neuling
  • 12 Antworten
  • 28. April 2016
There was a option  to expand  my data for 9.99 which is for two additional  gigabytes I wish to cancel  that and go back too my normal 6 gigabytes


John82
Neuling
  • Autor
  • Neuling
  • 12 Antworten
  • 28. April 2016
Sorry for the misunderstanding


John82
Neuling
  • Autor
  • Neuling
  • 12 Antworten
  • 8. Mai 2016
There was a option  to expand  my data for 9.99 which is for two additional  gigabytes I wish to cancel  that and go back too my normal 6 gigabytes


o2_Jessica
  • Team
  • 14880 Antworten
  • 9. Mai 2016
Hello John82,

I'm really sorry for the late response. The last days we were understaffed, but we're trying to do the best we can. ☺️

I have now put the date of deactivation at the 25th of May, because all these monthly packs have a period of cancellation of 30 days, and your first question was at the 25th. So you have no disadvantage.

Kind regards,

Jessica


John82
Neuling
  • Autor
  • Neuling
  • 12 Antworten
  • 9. Mai 2016
Thank you Jessica


o2_Jessica
  • Team
  • 14880 Antworten
  • 9. Mai 2016
You're always welcome!

Enjoy your day. ☺️