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Hello O2 Community,



I applied for an O2 contact through DeinHandy with a lock in period for two years. I also got a mobile phone that time. The contract began on June 2017 and was renewed March 2019. But I have continued to pay for the Tarifzuschlag of 10 euros after the contract was extended. I asked around here when the last payment for the Tarifzuschlag (Handy) would end and I was told that it would be reflect in my June 2019 bill.



Today, I checked my bill and the Tarifzuschlag is still there. I already got a new phone directly from O2 because I thought that my DeinHandy payment would be finished by June 2019.



Any information about this would be really helpful.



Thank you!
Which period does the current invoice include?
July 1-31, 2019.
Ok, thank you, that's plausible. Since a moderator has to look. Please be patient
Ok, thank you, that's plausible. Since a moderator has to look. Please be patient



I am looking forward to an answer to this inquiry.
https://hilfe.o2online.de/english-o2-community-43/when-is-the-last-payment-for-the-handy-500550



Again.



Ok, thank you, that's plausible. Since a moderator has to look. Please be patient
Hi @jantigercat,



I can see that at this very moment your request is taken care of: 🙂

The "Tarifzuschlag" will be removed from your contract and the overpaid sum will be subtracted from your upcoming bill.



Best regards,

Jan.

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