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status of DSL contract cancellation


I have a DSL contract with O2 from 24.05.2017 and sent a cancellation letter and called 3 months sooner but have not received confirmation yet .How can I be sure that my contract is successfully cancelled?
Thanks in advance

Lösung von o2_Lars

Hello @NonaF,
I had a look into this. According to our data we sent you a confirmation on the 21st of February. The contract will be deactivated on the 23rd of May.
If you also recieved a DSl router from us please send it back free of charge using our DSL logistics portal.
Regards,
Lars
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o2_Lars
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  • 13. Mai 2019
Hello @NonaF,
I had a look into this. According to our data we sent you a confirmation on the 21st of February. The contract will be deactivated on the 23rd of May.
If you also recieved a DSl router from us please send it back free of charge using our DSL logistics portal.
Regards,
Lars

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