Skip to main content
Warum O2
Warenkorb
 Service
Lösung

status of DSL contract cancellation

  • May 2, 2019
  • 1 Antwort
  • 82 Aufrufe
N
Besucher:in
I have a DSL contract with O2 from 24.05.2017 and sent a cancellation letter and called 3 months sooner but have not received confirmation yet .How can I be sure that my contract is successfully cancelled?
Thanks in advance

Lösung von o2_Lars

Hello @NonaF,
I had a look into this. According to our data we sent you a confirmation on the 21st of February. The contract will be deactivated on the 23rd of May.
If you also recieved a DSl router from us please send it back free of charge using our DSL logistics portal.
Regards,
Lars

    1 Antwort

    o2_Lars
    • o2_LarsModerator
    • Moderator
    • Lösung
    • May 13, 2019
    Hello @NonaF,
    I had a look into this. According to our data we sent you a confirmation on the 21st of February. The contract will be deactivated on the 23rd of May.
    If you also recieved a DSl router from us please send it back free of charge using our DSL logistics portal.
    Regards,
    Lars
    ≋ Schnickschnack. Gedöns. Krams. Spiel, Spaß, Spannung ➤➤➤ g.o2.de/wcr ≋
    Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
    © Telefónica Germany GmbH & Co. OHG Telefónica