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Warum O2 Service
Frage

slow DSL connection


szabokarlo
Neuling
Hi,

My DSL service was activated today. The link is established but the connection is very slow.

The download bandwidth is 300-400 kbit/s instead of 16 mbit/s. The test was made with LAN connection: http://www.speedtest.net/my-result/5245791339

Please discover and fix the problem.

My contract number is 3013192540 .

I am waiting for your reply.

Best regards,

Károly Szabó

3 Antworten

o2_StefanX
  • Team
  • 16277 Antworten
  • 13. April 2016
I have requested a higher dsl profile for you.

This will take a few days.

Regards

Stefan


szabokarlo
Neuling
  • Autor
  • Neuling
  • 1 Antwort
  • 19. April 2016
Hi Stefan,

Do you have any update? The bandwitdth is the same as it was at the beginning.

Best regards,

Károly Szabó


o2_StefanX
  • Team
  • 16277 Antworten
  • 20. April 2016
Sorry, at the moment i dont have a update. The request is still open.

Regards

Stefan


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