Skip to main content
Warum O2
Warenkorb
Service
Gelöst

Sky Monthly Ticket auto-renewal

  • March 20, 2018
  • 1 Antwort
  • 61 Aufrufe

dale.wyllie
Besucher:in
Hello,

The Sky Monthly ticket auto-renewed on my contract this month, however I have not been using it at all. Is there a way that I can claim back the money taken out for the last month, and cancel the auto-renewal? (I believe I can cancel the auto-renewal through the O2 Portal but I don't want to cancel it before the first point has been clarified).

Thanks

Lösung von o2_Jessica

Hello dale,

the Sky packs can get deactivated per month. So, now that you have asked here at the 20th of March, I have put the deactivation date at the 19th of April. Both packs will be deactivated then. ☺️

Kind regards,

Jessica

1 Antwort

o2_Jessica
  • Team
  • Lösung
  • March 28, 2018
Hello dale,

the Sky packs can get deactivated per month. So, now that you have asked here at the 20th of March, I have put the deactivation date at the 19th of April. Both packs will be deactivated then. ☺️

Kind regards,

Jessica