Skip to main content
Warum O2
Warenkorb
 Service
Gelöst

SIM card refund

  • December 5, 2016
  • 1 Antwort
  • 104 Aufrufe
nicht
Besucher:in
hello, I have ordered a Postpaid SIM card recently at 30th of November. Actually, I have ordered with MY handy, you have sent me a only Postpaid SIM card and withdrawal 19.80 euros from my account. I like to refund this SIM card but I am not quite sure how and if I login in to the refund website, they only give me a message that "this item cannot be refunded". Please help me with this problem I am suffering a lot from this. 

here are some my information.

Please please help me with this refund problem.

Thank you.

POSTPAID SIM WL EKL

IMEI / Serial Number:8949226163105858512

 

This item can not be returned

Delivery note number:
0031343654

 

Lösung von o2_Jessica

I have already answered you here: https://hilfe.o2online.de/thread/161690-my-handy-cancellation 

Please stay in one thread with your concern, thank you.

I close this one now.



    Zu diesem Thema können keine neuen Antworten hinzugefügt werden. Du kannst gern ein eigenes Thema erstellen.

    1 Antwort

    o2_Jessica
    • o2_JessicaTeam
    • Team
    • Lösung
    • December 7, 2016
    I have already answered you here: https://hilfe.o2online.de/thread/161690-my-handy-cancellation 

    Please stay in one thread with your concern, thank you.

    I close this one now.



    1 Attachments
    Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!
    Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
    © Telefónica Germany GmbH & Co. OHG Telefónica