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Sim card late

  • October 17, 2017
  • 2 Antworten
  • 114 Aufrufe
hahcanuy
Besucher:in
I made a sim card purchase on October 9th and receive the shipping confirmation on October 10th. However, until now I've received no sim card and since I have no sim card, I can't contact the O2 customer service. What should I do? I'm thinking about cancelling the order and go directly to a shop to buy one.

2 Antworten

o2_Jessica
  • o2_JessicaTeam
  • Team
  • October 21, 2017
Hi hahcanuy,

did you already receive the sim card during the last days now? Or is it still missing?

We can send you a new one for free if you still don't have it!

Kind regards,

Jessica ☺️

Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!
hahcanuy
Besucher:in
  • hahcanuy
  • Autor
  • Besucher:in
  • October 21, 2017
Apparently, I canceled my order by accident so the Sim card got sent back to O2

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