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Hi, I have received my SIM card, but no phone.I have already sent the cancellation form to the address by post, but do I also need to send back the SIM card? I got the SIM card after sending the cancellation  form.Please send me a confirmation email saying that my contract is terminated.



Regards,



Sushmita



Hi sushmita13,



as I see you have a phone now, right?



And which cancellation form do you mean? The contract is still active.



Is everything okay as it is now?



Kind regards,



Jessica ☺️




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