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Hello All,



I am Nawrid binte Jahan and I am using o2 blue basic but once somehow in my o2 blue basic package there has been added suf updgrade extra internet service for example..with my o2 blue basic package surf upgrade L internet service has been added. Now, at this moment, i want to cancel my extra internet service that means i want to cancel surf upgrade L service......but i don't know how to do it in online???



Please, i m looking forward to getting a help from you....



Special and cordial thanks in advance for getting attention here.



Nawrid Binte Jahan



Hi Tahitul,



the cancelation of your surf-ugrade ist already done. ☺️



Regards,



Marc




Hello All,



I am Mohammad Ali Noor and I am using o2 blue basic but once somehow in my o2 blue basic package there has been added suf updgrade extra internet service for example..with my o2 blue basic package surf upgrade M internet service has been added. Now, at this moment, i want to cancel my extra internet service that means i want to cancel surf upgrade M service......but i don't know how to do it in online???



Please, i m looking forward to getting a help from you....



Special and cordial thanks in advance for getting attention here.



Best Regards,



Mohammad Ali Noor




Hello nipun_27,



as I see the deactivation is already set for you! ☺️



Kind regards,



Jessica




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