Hello,



Spontenously my internet stopped working!  It was functioning OK until the middle of June with proper connections. 



However, now, the Internet does not work. The router displays only below lights:



1. Power : Green



2. WLAN: Green



3. LAN: Green (when connected to Laptop, otherwise remains off)



4. DSL --> NO LIGHT



5. INTERNET --> NO LIGHT.



Router Model: Homebox 6641



The internet does not connect at all.



Can someone please help me what to do?



I tried to connect cables again, Install softwares again, change PIN, Factory reset of Modem. But still nothing works.



I tried to call contact centre multiple times over the last few days, but after holding for between 30 minutes to 1 hour at a time, we were NEVER able to speak to an actual person.  We also do not speak German.



Any tips what can be done next, will be helpful.Please help!!!



Thanks



Toby