Hi. I need a proof I have called a landline number in particular day (2017-dec-20). I have a contract allowing me to call for free in DE on landline (not mobile) telephone. I have been informed on this forum that it is not possible to get proof for calls made within the tariff. I think there must be a way to get the list of calls I made outside the tariff, it is my right. Showing my history details on the phone history wouldn't help here, since they need a written proof. Please tell me what number should I call to order the list of calls I have made in December? Thank you!
Seite 1 / 1
For flatrate calls there is no evidence via itemized bill (EVN) ... if a screenshot of your call list is not sufficient, unfortunately you have bad luck.
Deine Antwort
Werde Teil der O₂ Community!
- Melde dich bei Mein O₂ an (oder registriere dich schnell)
- Wähle deinen Nutzernamen für die Community
- Erstelle dein Thema oder deinen Kommentar und lass dir schnell und unkompliziert helfen
Anmelden
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.