Hi
I ordered a mobile phone with a contract on 28.05.
Order number for the phone:
WSxxxxxxx64
Order number for SIM card:
WSxxxxxxx38
The dhl tracking shows that the package was sent back to O2. I also received an email asking why I canceled the contract, although I did no such thing.
Please help me resolve this
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Hi @lkosh ,
thanks for your message and welcome in our English community.
Out of data-security reasons, we had to edit your order-number in your public message. Please be aware not to write personal data publicly.
In order to check your order, I just have written a private message from o2_Support to you.
Please reply to this private message.
Thanks a lot.
Loving greetings,
Tobias
thanks for your message and welcome in our English community.
Out of data-security reasons, we had to edit your order-number in your public message. Please be aware not to write personal data publicly.
In order to check your order, I just have written a private message from o2_Support to you.
Please reply to this private message.
Thanks a lot.
Loving greetings,
Tobias
Hi @lkosh ,
until now, I did not receive a reply to my private message that I sent to you from o2_Support.
If you like that I order a device or a tariff for you, just let me know.
I look forward to your reply.
Loving greetings,
Tobias
until now, I did not receive a reply to my private message that I sent to you from o2_Support.
If you like that I order a device or a tariff for you, just let me know.
I look forward to your reply.
Loving greetings,
Tobias
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