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Payment from overseas?

  • January 6, 2019
  • 4 Antworten
  • 246 Aufrufe
M
Besucher:in
I worked in Germany as an aupair from August 2017 to July 2018. When I left to return to the USA, I shut down all my accounts (including my phone plan) but last week I received a notice saying that I haven't payed my O2 bill and I have 3 days to do so.

I no longer have a bank account in Germany so I am going to have to use an online payment system like Xoom or Transferwise in order to pay. All of the online payment systems want me to specify an email address to notify the business that I'm sending the money to that the payment is on its way. Does anyone know what the appropriate email would be for this? I cannot find ANY email addresses for O2.de anywhere, but without one I can't pay!

Lösung von bs0

You could just enter your own email address for the notification.

I use transferwise regularly and notifying the recipient is always optional.
    MariaMostrich

    4 Antworten

    bs0
    Legende
    Forum|alt.badge.img+43
    • bs0Legende
    • Legende
    • Lösung
    • January 6, 2019
    You could just enter your own email address for the notification.

    I use transferwise regularly and notifying the recipient is always optional.
    In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
    Sächsin
    o2_Tobias
    MariaMostrich
    M
    Besucher:in
    • meganeaddis
    • Autor
    • Besucher:in
    • January 6, 2019
    But I need O2 to KNOW that *I* have sent them the payment. If I just send the money to their IBAN account, how will they know to connect the payment with my account?
    bs0
    Legende
    Forum|alt.badge.img+43
    • bs0Legende
    • Legende
    • January 6, 2019
    You should put the customer number in the payment reference field.
    In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
    Sächsin
    o2_Tobias
    MariaMostrich
    o2_Tobias
    • o2_TobiasTeam
    • January 12, 2019
    Hi @meganeaddis,

    thanks for your request concerning your payment.

    I just have sent a private message to you from o2_Support.

    If you have any further questions, please reply to this private message.

    Thanks a lot.

    Loving greetings,
    Tobias
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