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Order question

  • October 24, 2018
  • 3 Antworten
  • 111 Aufrufe

Hello! Can you tell me what happen with my order, please? Because I did not receive anything about it. Only the order number. WSHW30226327. And please, also, I need to know what documents I have to present to the delivery guy, because Im afraid it will be a little be hard to talk with him, because I don't speak a good German. Thank you!

Lösung von o2_Tobias

Hi @AutumnMonarch,

thanks for your request.

Please check the status of your delivery here: https://www.o2online.de/service/bestellung-lieferung/voraussichtlicher-versand/

But I already confirm that your phone is on the way to you.

When the delivery guy comes to you, you only need your passport.

I hope that your phone will arrive soon and I wish you much joy with it.

Loving greetings,
Tobias

3 Antworten

  • Autor
  • Besucher:in
  • October 24, 2018
Also. I want to know if I have to pay something when my phone will arrive. Thank you!

o2_Tobias
  • Lösung
  • October 25, 2018
Hi @AutumnMonarch,

thanks for your request.

Please check the status of your delivery here: https://www.o2online.de/service/bestellung-lieferung/voraussichtlicher-versand/

But I already confirm that your phone is on the way to you.

When the delivery guy comes to you, you only need your passport.

I hope that your phone will arrive soon and I wish you much joy with it.

Loving greetings,
Tobias

o2_Tobias
  • October 30, 2018
Hi @AutumnMonarch,

did you already receive your phone?

Please give me a little feedback.

Thanks a lot.

Loving greetings,
Tobias