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Hallo,



I haven´t used „Mein o2“ for DSL already for a long time (2-3 years) and now I need it, because my connection to internet doesn´t work. Unfortunately I can´t inform any support, because I can´t remember neither my user name nor my password. Also lendlinenumber (Festnetznummer) I dont´t know.



And I don´t have any document or contract to find it there.



The only think I know is my customer number DE15040758, which I got from the statement of my banking acccount. Could you please help me to find a solution?



Thanks a lot

Lenka
Hi Lenka,

if there is a problem with your DSL connection I'll have to ask you to contact the incident management hotline. The number is 08005251378.



Unfortunately we can't help you with that from here, I'm sorry.



Regards

o2_Nicolas

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