Skip to main content
Warum O2
Warenkorb
Service
Gelöst

Mobile number portability

  • May 14, 2019
  • 4 Antworten
  • 88 Aufrufe

Hello O2 community,
I want to drop a request for my number portability. Please send me the details for the future as soon as possible.

Thanks and Regards

Lösung von Anonymous

You will be given (as soon as possible) permission to port your phone number to another provider. You will be informed here and receive a confirmation via SMS at the same time.
Then it is important that you charge your credit to 24.95 euros (export fee) and then start the MNP (contact your new provider) Remember to cancel options booked in time, so that they are not unnecessarily automatically extended.

4 Antworten

  • May 14, 2019
Hi!

You have a postpaid contract or a prepaid card?

  • Autor
  • Besucher:in
  • May 14, 2019
Hello,
I have a prepaid SIM card of o2

  • Lösung
  • May 14, 2019
You will be given (as soon as possible) permission to port your phone number to another provider. You will be informed here and receive a confirmation via SMS at the same time.
Then it is important that you charge your credit to 24.95 euros (export fee) and then start the MNP (contact your new provider) Remember to cancel options booked in time, so that they are not unnecessarily automatically extended.

o2_Jessica
  • Team
  • May 15, 2019
Hi @Mahiesh,

you already got the best explanation about the whole process by @TBCMagic! 🙂
Now it's my turn to tell you that I just gave you the permission to port your phone number. You should receive the confirmation as well now.

Kind regards,
Jessica