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HI, I ordered a new phone mate 20 with gift(tablet) I today I received only the phone, my question is, was there a mistake or the tablet come later?
This is the order number WSHW33072213
Hi @Hmcesar,



thanks for your request. I regret that there seems to be a misunderstanding. At the moment we do not offer a tablet together with the device "Huawei Mate 20".



Therefore, you do not have any possibility to receive a tablet.



I regret that I have no solution to offer in this case.



Loving greetings,

Tobias
@o2_Tobias der TE hat wohl während des Aktionszeitraums (16.4.-23.4.) den Osterdeal bestellt.


Hallo @Sächsin,



In diesem Fall handelt es sich nicht um einen Osterdeal, weil das Handy erst am 25.04.2019 beauftragt wurde. Der Osterdeal ging nur vom 16.-23.04.2019.



Liebe Grüße,

Tobias
Am 25.4. bestellt, am 26.4. erhalten ... Respekt!

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