I have no idea how to contact someone about my phone I ordered and paid €151 for but never got. I have tried calling, but it was all in German and no one answered. The live chat kept getting disconnected before I could speak to anyone. There must be a way to contact O2 somehow right?
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It's a fucking joke, this company is a disaster
Hi Catkinson.
Thanks for the hint.
When and where do you have ordered the device? Was the amount of 151€ a higher paydown that we asked you for via email?
Our regular hotline 0176 888 55 222 offers an English department if you'd rather like to call. If you call us, please just ask to be redirected. I am sorry if you haven't been transferred.
Best regards Niko
Thanks for the hint.
When and where do you have ordered the device? Was the amount of 151€ a higher paydown that we asked you for via email?
Our regular hotline 0176 888 55 222 offers an English department if you'd rather like to call. If you call us, please just ask to be redirected. I am sorry if you haven't been transferred.
Best regards Niko
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