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How can I change the delivery address of DSL router?

  • March 30, 2018
  • 2 Antworten
  • 134 Aufrufe

raheelarif
Besucher:in
I placed the order for the "O2 DSL M Flex" earlier this month.  The installation address of the DSL was correct but unfortunately the delievery address was incorrect. I have confirmed from DHL tracking that the delivery of router was failed and the router is sent back to the company.

Now I would like to change the delivery address of the router and would like to get it delieved to my new address.

Following are my details:

Telephone Number I got with DSL: 06984778078

Order number for router: DRZ28142572

Correct Delivery Address:

"Kalbacher Hauptstraße 47 A
60437 Frankfurt am Main"

Original Incorrect Delivery Address:

"Herr Raheel Arif
Klappacher Str. 47a
64285 Darmstadt"

(The Postanschrift and Rechnungsadresse are also wrong)

I don't know how i managed to type the wrong address three times :-/

Looking forward to your positve response.

Best Regards
Raheel

Lösung von raheelarif

Got help directly from O2 chat, I had to use google translate but it worked

https://www.o2online.de/chat-ui/chat.html

2 Antworten

raheelarif
Besucher:in
  • Autor
  • Besucher:in
  • Lösung
  • April 4, 2018
Got help directly from O2 chat, I had to use google translate but it worked

https://www.o2online.de/chat-ui/chat.html


o2_Jessica
  • Team
  • April 7, 2018
Good to hear that it all worked out for you! ☺️

Have a nice weekend,

Jessica