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I am travelling in spain and as soon as i landed here i received a message about my roaming charges, if i am not wrong in EU the roaming is waived off right?please reply as soon as possible so that  i get the correct information and at the end i dont have to pay lot of money.



Roaming surcharges do not apply if you are using the EU regulated Tarif Roaming Basic. Check in the app or in mein o2 which roaming option you have and if necessary you can switch to Roaming Basic.



Hi @s_mish01,



currently Roaming Basic, the regulated roaming option, is not active in your tariff. Should I activate it for you? When travelling to Spain you will then be able to use the same options you are using in Germany.



Kind regards, Nico



o2 Free - Freedom is limitless



Hi , 



Yes kindly activate it for my number as soon as possible.



thanks



sanjeet mishra



It's done and be active by tomorrow. You should be receiving a SMS as confirmation.



Kind regards, Nico



o2 Free - Freedom is limitless



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