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Hi All



Before going back to Japan from Geramany,I sent one mail to O2 company to cancel my contract but i have not received any reply yet.



Now,I am in Japan and i still pay the bill every month,,,,,,,,,,



How can I cancel the bill?



Please deal with this problem as soon as possible.



Best regards,



It's not possible to cancel a contract by EMail. Did you send a letter to o2?



Otherwise you have 3 possibilities yet:



a) Send a letter or



b) a Fax



c) Fill out this formula -> https://static2.o9.de/blob/12985654/v=1/Binary/contract-cancellation-moving-abroad-download.pdf and send it in (Faxno. an Mailadresse were given in it). One will need a confirmation that you definitely left the country and an invoice of 3 monthly fees.



Regards,



Zampano




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