Hello. I need to terminate my DSL Young tariff (without contract). I've created a termination notice on site and now I need to call on 0800 41 42 407 to confirm termination within 10 days. Am I right that I have to call from my landline phone number? Or I can call from mobile? Because I have no landline phone in my apartment. Can I confirm termination by post or in o2 shop?
Thank you.
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Hi,
you also can use youre mobil number, a 0800 number means taht the call is for free.
A termination in at a o2 shop is not possible but you can sent a letter to o2 by post to
Telefonica GmbH
Überseering 33
22297 Hamburg
or by fax at 01805-880088.
Greetz
you also can use youre mobil number, a 0800 number means taht the call is for free.
A termination in at a o2 shop is not possible but you can sent a letter to o2 by post to
Telefonica GmbH
Überseering 33
22297 Hamburg
or by fax at 01805-880088.
Greetz
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